Moderation Policy

Walkhighlands aims to be a friendly and supportive place where you can share your trips, enjoy some banter with like-minded folk, or indeed debate controversial outdoors issues. Moderation will be kept to a minimum but for the benefit of all do please observe the points on this page.

Why have moderation?

The intention of moderation is not to censor free speech. If the forums were completely unmoderated then the site would soon be filled with commercial plugs placed by companies, would contain racist and sexist material, links to pornography and lots of slander and personal fights between users. This isn't what most people would want from a forum so moderation is needed. On the other hand it is not our policy to generally remove critical posts - it should be possible to have sensible debate.

Trolling

For those unaware, 'trolling' on the internet means making posts with the intention of starting a row, or of causing a row between other members. Sometimes the 'trolling' is easy to spot for those familiar with it, but unfortunately there are also 'trolls' who try to create conflict by making deceiving posts or private messages - both under their own username or whilst pretending to be several different people using multiple accounts. This type of 'troll' often appears not to be actually involved in the row, or to be the injured party, but the usual aim is to manipulate and mislead other users into arguing with each other; the troll often hopes to create a blazing row. Both types of 'troll' are common on internet forums, often working across many sites; repeated trollers will be banned. If you think someone may be trolling, please IGNORE them and report the post using the '' button.

Commercial posts

The other common problem is users posting commercial messages about their company or organisation, or using the forum to promote or gather users for their own website. The forum is not the place to promote your company, product or website. Whilst you are free to include a link to your own website or company in your profile, please do not make posts to promote it. Commercial posters and PR companies should note that Walkhighlands offers a range of advertising options, and it is unfair on the companies that pay for the site to try to freeload. Commercial posts also become very annoying for other users. Deceptive posts where a poster from a company or PR firm pretends to be a member of the public will lead to a ban; if you register on the site and your first post is praising a commercial company then you will be treated with suspicion.

Other problems

Please avoid:

•Swearing, sexist, abusive, crude or politically offensive language or images. Please keep your language civil - there are some posters on the Forum who are under the age of 10 so bear this in mind.

•Posting bad links. Do not add links to any racist, offensive (politically or otherwise) or pornographic website - this will result in an immediate ban.

•Don't write posts that are intended to communicate with just one particular person. Use private messages to contact one person - or email them if you know their address.

•Personal insults or abuse of other posters. Disagreeing with someone's point of view or about issues is fine - enjoy the debate. What is not welcome is lacing your argument with personal insults or trading abuse. i.e. name-calling etc.

•Using multiple identities on the site; this is a tactic often used by trolls to try to create conflict.

•Try not to jump to conclusions assume offence is intended when reading posts. One problem with communicating on the internet is that clues such as facial expressions and tone of voice are absent, so it is very easy to assume that a comment intended as banter or in light-hearted way was a direct provocation - soon leading to a flame-war of retaliation. If different interpretations of a comment are possible, try to assume the best one; the alternative of a forum where humour and banter are banned to prevent possible offence which wouldn't make contributing very enjoyable.

•Moderation decisions are final. If you wish to complain about the way a thread has been moderated then please contact us directly using the contact form. Do not post your complaint on the forum or attempt to gather support - try to remember that you may not know what a user has been up to behind the scenes with additional accounts or messages.

How to report a post

If you read a post you feel breaks any of these guidelines, do report it using the exclamation mark button by the post title () - this way all the moderators will be able to see your report.