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Blank maps

Blank maps


Postby KC Pendragon » Sat Feb 12, 2022 8:28 am

Morning all. My walkhighland maps have been blank on my iPad for the past few days, but are visible on my phone. Being technologically challenged, I’m not sure what the reason may be. Any suggestions please? Thanks.
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Re: Blank maps

Postby bootsandpaddles » Sat Feb 12, 2022 8:34 am

Have you tried turning it off and turning it back on again?

Technical Support :lol:
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Re: Blank maps

Postby KC Pendragon » Sat Feb 12, 2022 8:51 am

bootsandpaddles wrote:Have you tried turning it off and turning it back on again?

Technical Support :lol:


Haha, I have! That is the extent of my tech knowledge, but sadly not a fix this time.
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Re: Blank maps

Postby Caberfeidh » Sat Feb 12, 2022 8:53 am

Blackadder Cartographer#pr.jpg
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Re: Blank maps

Postby Paul Webster » Sat Feb 12, 2022 10:32 am

You need to do a hard refresh of the webpage when you are on it, to clear the empty or corrupted info stored on your device. I've never owned an ipad so don't know how this is done. On Chrome (for example) it's Control-F5.
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Re: Blank maps

Postby KC Pendragon » Sun Feb 13, 2022 3:11 pm

Paul Webster wrote:You need to do a hard refresh of the webpage when you are on it, to clear the empty or corrupted info stored on your device. I've never owned an ipad so don't know how this is done. On Chrome (for example) it's Control-F5.

Thanks! I shall Google how to.
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Re: Blank maps

Postby KC Pendragon » Sun Feb 13, 2022 3:11 pm

Caberfeidh wrote:
Blackadder Cartographer#pr.jpg

Haha!
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Re: Blank maps

Postby Chris from Bingley » Sun Feb 13, 2022 9:55 pm

Clearly not just a prob for Pendragon - my iPhone similarly afflicted with blank maps having previously shown them without problem.
Yes, I have tried turning phone off and on again.
Any bright ideas from the tech savvy ( no don’t suggest not having an iPhone!)
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Re: Blank maps

Postby prog99 » Sun Feb 13, 2022 10:45 pm

Its because Safari is throwing an error with some of the javascript. Cache clear and reload resolves.
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Re: Blank maps

Postby Chris from Bingley » Sun Feb 13, 2022 11:28 pm

‘Clearing history’ in Safari sorted it - but not surprisingly in helpfully did clear lots of history!
Not sure if there was a less destructive way to sort this but it’s done, thanks for the guidance

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Re: Blank maps

Postby prog99 » Mon Feb 14, 2022 12:12 am

Chris from Bingley wrote:‘Clearing history’ in Safari sorted it - but not surprisingly in helpfully did clear lots of history!
Not sure if there was a less destructive way to sort this but it’s done, thanks for the guidance

Chris

Yes, clearing cache would have been enough but I don't think IOS lets you just do that (fine on macOS)
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Re: Blank maps

Postby Paul Webster » Fri Feb 18, 2022 11:08 am

prog99 wrote:Its because Safari is throwing an error with some of the javascript. Cache clear and reload resolves.


It's a bit of an odd mystery as there have been no code changes in any of that javascript - so when you clear the cache (history in this case by the sound of it), you get the exactly same file stored again on your iphone, but it does seem to fix it for everyone.
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Re: Blank maps

Postby Caberfeidh » Sat Feb 19, 2022 12:49 pm

On a similar note, my iPhone threw a tantrum and I've lost all my list of phone contacts. Anyone know if these are recoverable? :shock:
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Re: Blank maps

Postby ChrisButch » Sat Feb 19, 2022 9:30 pm

He had bought a large map representing the sea,
Without the least vestige of land:
And the crew were much pleased when they found it to be
A map they could all understand.

"What's the good of Mercator's North Poles and Equators,
Tropics, Zones, and Meridian Lines?"
So the Bellman would cry: and the crew would reply
"They are merely conventional signs!

"Other maps are such shapes, with their islands and capes!
But we've got our brave Captain to thank
(So the crew would protest) "that he's bought us the best—
A perfect and absolute blank!"
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Re: Blank maps

Postby Lakeswalker » Sun Feb 20, 2022 2:43 pm

Caberfeidh wrote:On a similar note, my iPhone threw a tantrum and I've lost all my list of phone contacts. Anyone know if these are recoverable? :shock:


You should be able to retrieve contacts if they are set to back-up to iCloud. Log on to iCloud.com (has to be on an iPad or computer not your iPhone), click on account settings and there should be an option to retrieve contacts.
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