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Blank maps
Posted:
Sat Feb 12, 2022 8:28 amby KC Pendragon
Morning all. My walkhighland maps have been blank on my iPad for the past few days, but are visible on my phone. Being technologically challenged, I’m not sure what the reason may be. Any suggestions please? Thanks.
Re: Blank maps
Posted:
Sat Feb 12, 2022 8:34 amby bootsandpaddles
Have you tried turning it off and turning it back on again?
Technical Support
Re: Blank maps
Posted:
Sat Feb 12, 2022 8:51 amby KC Pendragon
bootsandpaddles wrote:Have you tried turning it off and turning it back on again?
Technical Support
Haha, I have! That is the extent of my tech knowledge, but sadly not a fix this time.
Re: Blank maps
Posted:
Sat Feb 12, 2022 8:53 amby Caberfeidh
Re: Blank maps
Posted:
Sat Feb 12, 2022 10:32 amby Paul Webster
You need to do a hard refresh of the webpage when you are on it, to clear the empty or corrupted info stored on your device. I've never owned an ipad so don't know how this is done. On Chrome (for example) it's Control-F5.
Re: Blank maps
Posted:
Sun Feb 13, 2022 3:11 pmby KC Pendragon
Paul Webster wrote:You need to do a hard refresh of the webpage when you are on it, to clear the empty or corrupted info stored on your device. I've never owned an ipad so don't know how this is done. On Chrome (for example) it's Control-F5.
Thanks! I shall Google how to.
Re: Blank maps
Posted:
Sun Feb 13, 2022 3:11 pmby KC Pendragon
Caberfeidh wrote:Blackadder Cartographer#pr.jpg
Haha!
Re: Blank maps
Posted:
Sun Feb 13, 2022 9:55 pmby Chris from Bingley
Clearly not just a prob for Pendragon - my iPhone similarly afflicted with blank maps having previously shown them without problem.
Yes, I have tried turning phone off and on again.
Any bright ideas from the tech savvy ( no don’t suggest not having an iPhone!)
Chris
Re: Blank maps
Posted:
Sun Feb 13, 2022 10:45 pmby prog99
Its because Safari is throwing an error with some of the javascript. Cache clear and reload resolves.
Re: Blank maps
Posted:
Sun Feb 13, 2022 11:28 pmby Chris from Bingley
‘Clearing history’ in Safari sorted it - but not surprisingly in helpfully did clear lots of history!
Not sure if there was a less destructive way to sort this but it’s done, thanks for the guidance
Chris
Re: Blank maps
Posted:
Mon Feb 14, 2022 12:12 amby prog99
Chris from Bingley wrote:‘Clearing history’ in Safari sorted it - but not surprisingly in helpfully did clear lots of history!
Not sure if there was a less destructive way to sort this but it’s done, thanks for the guidance
Chris
Yes, clearing cache would have been enough but I don't think IOS lets you just do that (fine on macOS)
Re: Blank maps
Posted:
Fri Feb 18, 2022 11:08 amby Paul Webster
prog99 wrote:Its because Safari is throwing an error with some of the javascript. Cache clear and reload resolves.
It's a bit of an odd mystery as there have been no code changes in any of that javascript - so when you clear the cache (history in this case by the sound of it), you get the exactly same file stored again on your iphone, but it does seem to fix it for everyone.
Re: Blank maps
Posted:
Sat Feb 19, 2022 12:49 pmby Caberfeidh
On a similar note, my iPhone threw a tantrum and I've lost all my list of phone contacts. Anyone know if these are recoverable?
Re: Blank maps
Posted:
Sat Feb 19, 2022 9:30 pmby ChrisButch
He had bought a large map representing the sea,
Without the least vestige of land:
And the crew were much pleased when they found it to be
A map they could all understand.
"What's the good of Mercator's North Poles and Equators,
Tropics, Zones, and Meridian Lines?"
So the Bellman would cry: and the crew would reply
"They are merely conventional signs!
"Other maps are such shapes, with their islands and capes!
But we've got our brave Captain to thank
(So the crew would protest) "that he's bought us the best—
A perfect and absolute blank!"
Re: Blank maps
Posted:
Sun Feb 20, 2022 2:43 pmby Lakeswalker
Caberfeidh wrote:On a similar note, my iPhone threw a tantrum and I've lost all my list of phone contacts. Anyone know if these are recoverable?
You should be able to retrieve contacts if they are set to back-up to iCloud. Log on to iCloud.com (has to be on an iPad or computer not your iPhone), click on account settings and there should be an option to retrieve contacts.
