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Log in problems

PostPosted: Fri Jul 23, 2021 11:50 pm
by Davidm06
I have the very odd problem of not being able to log in on my laptop but can do so in my phone. If I try to log in on the laptop, nothing happens when I hit submit. If I try the forgotten password link (I haven't forgotten it), again nothing happens except the boxes are cleared. No email ever comes. I wonder if it cookie related on my laptop. I have tried deleting them all with no success.

Re: Log in problems

PostPosted: Thu Jul 29, 2021 10:18 pm
by Davidm06
It's been a number of says now that I can't log in from my laptop. Ive deleted my cookies and internet cache, tried it from different browsers but all still fails. Very strange....

Re: Log in problems

PostPosted: Mon Sep 27, 2021 8:30 am
by Paul Webster
There's no difference between the phone and laptop version of Walkhighlands - it's the same pages, just a different style. So as it works on your phone, there is no problem with your account.

It does sound like an issue with cookies on your laptop. Since it affects multiple browsers, thinking it may be caused by privacy software you are using which is preventing login cookies.