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Missing “My Munros” map

Missing “My Munros” map


Postby Colin1951 » Fri Nov 19, 2021 6:13 pm

Couple of days ago I started getting a blank pale blue square instead of the wee map with red & blue balloons on it. Have I done something inadvertently to cause this? Or are the internet goblins just winding me up.😄
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Re: Missing “My Munros” map

Postby nigheandonn » Sat Nov 20, 2021 10:12 am

Have you still got the balloons, they just look like they're floating in a blue sea? That's happened before...
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Re: Missing “My Munros” map

Postby Colin1951 » Sat Nov 20, 2021 6:43 pm

No balloons, just a big pale blue sea….
Edit - the + and - buttons do not appear to be active and in the bottom RH corner is a very small tab called “Leaflet” which takes you through to the front page of some kind of Java script device. Way beyond my IT pay grade.
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Re: Missing “My Munros” map

Postby Colin1951 » Wed Nov 24, 2021 9:49 am

Bump. Any suggestions anyone? Please?
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Re: Missing “My Munros” map

Postby nigheandonn » Wed Nov 24, 2021 10:18 am

Try a different browser, clear your cache, or email editor@walkhighlands.co.uk :)
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Re: Missing “My Munros” map

Postby Colin1951 » Wed Nov 24, 2021 1:11 pm

As if by magic, it’s back. One of online life’s wee mysteries! Thanks to nigheanddon for the suggestion even though I don’t know what a cache is!
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Re: Missing “My Munros” map

Postby rdnhot » Sun Dec 26, 2021 3:33 pm

I have the same problem - only on the iPad, not the iPhone or LapTop
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Re: Missing “My Munros” map

Postby Paul Webster » Wed Dec 29, 2021 12:38 pm

This is usually a corrupt file in your browsers cache. Try clearing the cache, or doing a hard refresh on the page (Control+f5 on Chrome, for example)
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Re: Missing “My Munros” map

Postby gammy leg walker » Mon Feb 14, 2022 8:23 pm

Paul Webster wrote:This is usually a corrupt file in your browsers cache. Try clearing the cache, or doing a hard refresh on the page (Control+f5 on Chrome, for example)


I now seem to have this same issue, on my iPhone on my Munro bagging map all I have is a light blue screen, but on my iPad my Munro bagging map is there, any help would be great.
Thanks GLW.
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Re: Missing “My Munros” map

Postby Paul Webster » Fri Feb 18, 2022 11:04 am

Sorry Willie, sounds like quite a few people having this problem with iphones.

From what others have said in another thread, there is apparently no way to do a hard refresh of one webpage on iphone safari, so the only way to get rid of this immediately is to 'Clear history' - which will log you out of everything as well.

Alternatively, the files are set to cache for a month at a time, so it would go away on its own a month after it happened.

There haven't been any changes to the code behind this in years, when you clear the cache you'll get exactly the same code again, so not quite sure why this has happened on alot of iphones at once.
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Re: Missing “My Munros” map

Postby gammy leg walker » Fri Feb 18, 2022 3:07 pm

Paul Webster wrote:Sorry Willie, sounds like quite a few people having this problem with iphones.

From what others have said in another thread, there is apparently no way to do a hard refresh of one webpage on iphone safari, so the only way to get rid of this immediately is to 'Clear history' - which will log you out of everything as well.

Alternatively, the files are set to cache for a month at a time, so it would go away on its own a month after it happened.

There haven't been any changes to the code behind this in years, when you clear the cache you'll get exactly the same code again, so not quite sure why this has happened on alot of iphones at once.



Thanks Paul, all sorted now, as in they just appeared back by doing nothing 😂😂
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