Alteknacker wrote:bydand_loon wrote:Go outdoors are utterly shocking for online stuff imo...
Interesting! I don't know about their online service, but to date I've found their in-store service to be good when returning faulty goods.
Used to be just fine for me, and never had a problem on my once every couple of years visit to an actual shop (Usually Inverness)
they recently held my order for 3 weeks until they cancelled the order due to no stock (item was still available to buy), took a further week plus to get refunded, wish i had read the reviews
https://uk.trustpilot.com/review/www.gooutdoors.co.uk# before ordering, pretty damning stuff tbh, It seems like there's a lot going wrong with their online business recently
I'm not a regular user and just assumed they were still ok.
Amazon saved the day, should have gone to them in the first place