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Maps.....or a lack thereof

Maps.....or a lack thereof


Postby PeteR » Mon Dec 28, 2020 11:01 am

Paul/Helen,

There appears to be a problem with the OS maps this morning.....using both Crome and Firefox all I see is a sea of pink tiles on the GPS planner as well as users route maps.......hopefully nothing too sinister at play here and quickly fixed
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Re: Maps.....or a lack thereof

Postby nigheandonn » Mon Dec 28, 2020 12:01 pm

It's happened before, and generally seems to fix itself a day or so later - see https://www.walkhighlands.co.uk/Forum/viewtopic.php?f=4&t=97301

It's the blue sea under the balloons on the bagging maps that I still find a bit disconcerting!
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Re: Maps.....or a lack thereof

Postby Mal Grey » Mon Dec 28, 2020 12:29 pm

Yes, it was down last night too. Has anyone messaged Helen or Paul in case they haven't noticed? I'll send one now anyway.

Normally its been a data issue, frustratingly because someone has hacked in and used up their OS map data allowance if I remember correctly. :(
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Re: Maps.....or a lack thereof

Postby Mal Grey » Mon Dec 28, 2020 12:40 pm

Just had this reply from Paul


Hi Mal

It is a dns issue this time. It has been fixed, but you won't see the map tiles until your ISP has updated its DNS cache, which can take 48 hours but is usually much faster. I think the tiles are already back up for most.

Worth noting that the route maps will still be up, if you are logged in.

Sorry about this
Paul


They're on it so it should soon sort itself. Quick service as always! :D
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Re: Maps.....or a lack thereof

Postby PeteR » Mon Dec 28, 2020 12:50 pm

Mal Grey wrote:Just had this reply from Paul


Hi Mal

It is a dns issue this time. It has been fixed, but you won't see the map tiles until your ISP has updated its DNS cache, which can take 48 hours but is usually much faster. I think the tiles are already back up for most.

Worth noting that the route maps will still be up, if you are logged in.

Sorry about this
Paul


They're on it so it should soon sort itself. Quick service as always! :D


Thanks Mal.....and Paul :clap: :D
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